Privacy Policy | M1 Auto Repair — West Jordan, UT
M1 Auto Repair

Privacy Policy

Last updated: May 2026

M1 Auto Repair ("we," "us," or "our") operates the website located at m1autorepair.com and provides automotive repair and maintenance services in West Jordan, Utah. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, contact us, or use our services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Contact information — name, phone number, email address, and vehicle information you provide when booking an appointment or contacting us.
  • Mobile number and messaging consent — when you provide your phone number and consent to receive text messages from us.
  • Usage data — pages visited, time on site, referring URLs, browser type, and device information collected automatically through analytics tools.
  • Cookies and tracking technologies — we use Google Analytics and Google Ads conversion tracking to understand how visitors use our site and to measure the effectiveness of our advertising.

How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments
  • Respond to service inquiries and customer communications
  • Send appointment reminders, service updates, and follow-up messages
  • Send and respond to text messages (see SMS section below)
  • Improve our website and services
  • Comply with legal obligations

Text Messaging Privacy

M1 Auto Repair may send text message updates and responses to automotive customers about appointments, service requests, pricing, vehicle information, and products or services offered at m1autorepair.com.

We use the information you provide, including your mobile number and message consent status, to send and respond to your mobile messages.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share mobile information with platform providers, phone companies, and other vendors who help us deliver text messages and operate our messaging services.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

We may disclose information when required to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property.

Message frequency may vary based on appointment activity, service requests, and customer communication needs. Message and data rates may apply.

Customers may opt out of text messages at any time by replying STOP. For help, customers may reply HELP or contact M1 Auto Repair at 801-878-9455.

Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers — third-party vendors who assist with appointment scheduling (Tekmetric), analytics (Google Analytics), advertising (Google Ads), and text messaging delivery. These providers are contractually required to protect your information.
  • Legal authorities — when required by law, court order, or governmental regulation.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Analytics

Our website uses cookies and similar tracking technologies, including Google Analytics (GA4) and Google Ads conversion tracking. These tools collect anonymized data about how visitors interact with our site. You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Your Rights and Choices

You may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal retention requirements
  • Opt out of text messages at any time by replying STOP
  • Contact us directly with any privacy-related questions or requests

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: